Hotel lobby

FAQs

Your Questions Answered

Do you have any questions about staying at the Park Regis Business Bay located on ParkLane Tower, Al A’amal Street, Business Bay, P.o Box 23537, Dubai, U.A.E?

Take a look at a selection of the frequently asked questions – and if you still don’t find the answer to your query then why not get in touch with us.

Check-in

What is the check-in/check-out time at Park Regis Business Bay Hotel?

Check-in at 15:00 hrs and Check-out at 12:00 noon.

Is it possible to check in earlier?

Yes, early check-in is possible but is subject to room availability. Additional charges will apply for check-ins between 7:00 AM and 11:00 AM. For check-ins before 7:00 AM, the full stay fees will be applicable.

Will the hotel hold my room if I’m checking-in late?

Yes. The room will be reserved until 12 noon the next day. But we recommend informing the hotel prior as a good practice.

What documents should I present when checking in?

  • Original passport if you are a foreign traveler
  • Or original National ID if you are a resident
    (Photocopies or scanned copies are not accepted at check-in as per the government requirement)
  • Booking Confirmation number

Reservations, Cancellations and Rooms

How can I make a booking?

You can make a direct booking through our website for best discount (www.parkregisbusinessbay.com)
Email: reservations@parkregisbusinessbay.com
Call: +9714 574 2104

How many people can stay in one room?

Maximum occupancy per room is two persons. However, upon request an extra bed can be accommodated with an additional charge.

I only booked for Room only. Can I have breakfast at the restaurant?

Yes, you can! An additional charge will apply, and you can easily purchase a breakfast coupon from the reception.

Our international all-day dining food souk restaurant offers a sumptuous selection of food for buffet breakfast, lunch, and dinner. Breakfast is served daily from 7:00 AM to 10:30 AM. You can also enjoy our Business Lunch Buffet from 12:30 PM to 3:30 PM (Monday to Saturday), or choose from our à la carte menu available from 11:00 AM to 10:00 PM.

For a relaxing experience, visit the Breakout Restaurant & Café, where you can start your day with premium Lavazza coffee, hot pastries, and fresh juices. Located on the lobby level, it is open daily from 8:00 AM to 10:00 PM.

Additionally, room service is available 24 hours for your convenience.

What is the difference between a twin room and double room?

Twin rooms include two separate beds – Double rooms come with one King size bed.

Will there be any additional charges for children staying with us in the same hotel room?

No additional charge will be made for children below the age of six. Subject to hotel child policy.

How can I make a group travel booking?

Is it possible to make online booking payments through account transfer?

Yes. online payment link can be provided. Card payment fees may apply subject to card provider bank terms.

I have made a hotel room booking. What happens next?

If it is a direct reservation, you will receive a confirmation email. If the reservation was made through an agent, the agent/third party will be responsible to share the confirmation email.

I want to change/amend my hotel booking?

If direct booking, you can call us directly and amend your reservation. If the booking is done online or through third party, amendments can be requested to same platform.

How can I cancel my booking?

If a direct booking was made, you can call us directly and cancel your reservation. If the booking was done online, cancellation will have to made on the same platform itself. (Terms and conditions apply)

I want to cancel my hotel booking, when is the latest I can do this by?

Please read and check cancellation policy in booking confirmation letter.

What are the hotel room cancellation charges?

Please read and check cancellation policy in booking confirmation letter.

I didn’t check-in at the hotel at all, will I get a refund?

Depends upon the cancellation policy of the booking.

How soon will I get my refund after the cancellation?

If the booking were made directly with us, the refund period would take 7-10 working days. If the booking was made through an agent, refund period will be subject to their respective cancellation policy.

Hotel Amenities / Facilities

Does PRBB have a bar?

No, we do not have a bar nor do we serve alcohol. However, we do have a coffee shop. Our Breakout Café and Restaurant offers a cozy atmosphere where you can enjoy premium Lavazza coffee, a variety of hot pastries, fresh juices, and a selection of sandwiches and pasta. Located on the lobby level, it is open daily from 8:00 AM to 10:00 PM.

Is internet available at the hotel?

Yes, high-speed internet is provided throughout the hotel, and we offer free Wi-Fi for all our guests.

Where can I have food?

You have several dining options at our hotel:

  • Food Souk Restaurant: Enjoy a sumptuous buffet breakfast from 7:00 AM to 10:30 AM daily, a Business Lunch Buffet from 12:30 PM to 3:30 PM (Monday to Saturday), and an à la carte menu from 11:00 AM to 10:00 PM.
  • Breakout Restaurant & Café: Located on the lobby level, this café offers premium Lavazza coffee, hot pastries, fresh juices, and a variety of sandwiches and pasta. It’s open daily from 8:00 AM to 10:00 PM.
  • Room Service: Available 24 hours for your convenience, allowing you to enjoy meals in the comfort of your room.

Does PRBB provide a shuttle to the airport?

Yes, upon request and chargeable.

I would like to request airport transfers. What should I do?

We can arrange airport pick-up and drop-off upon prior request. Please note that additional charges will apply. Contact our reception to make arrangements.

Does PRBB have a pool?

Yes, we have an outdoor, covered, temperature-controlled swimming pool located on the 4th floor. You can enjoy stunning views of Burj Khalifa from the pool area. The pool is equipped with safety precautions and is manned by a lifeguard to ensure the safety of you and your loved ones.

Is PRBB pet friendly?

No. Pets are not allowed.

Is parking offered on site at PRBB?

Yes, it is free of charge

Nearby Attractions & Travel Information

Where is PRBB located?

ParkLane Tower, Al A’amal Street, Business Bay, P.o Box 23537, Dubai, U.A.E
Makani Number: 2487486593

How close are the popular attractions from PRBB?

Located in the heart of the city Few minutes from business bay metro station

15 minutes drive to Dubai International Airport

Home to the world’s tallest building and largest shopping mall in addition to its pristine beaches, modern marvels and a host of events, Dubai is known in the world as the land of records and record-breakers.

One of the seven emirates that make up the United Arab Emirates (UAE), the city is considered as one of the top 10 destinations in the world in terms of travel and tourism for leisure, business or shopping purposes.

Burj Khalifa, Dubai Canal, Dubai Dolphinarium, Dubai Aquarium & Underwater Zoo, The Lost Chambers at Atlantis and more

Click here attractions page for a detailed map of the popular attractions.

How close is the nearest metro station?

The Business Bay Metro Station – 10 min walk